Frequently Asked Questions

Welcome to the MD Painting and Decorating FAQ section! Here you'll find answers to some of the most common questions our clients ask about our services. If you don't find the answer you're looking for, feel free to contact us directly.

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What services do you offer?

We provide a wide range of services including interior and exterior painting, wallpapering, patch plastering, and specialist fibreglass papering. Whether you need a single room refreshed or a complete home makeover, we have the expertise to handle your project.

How do I get a quote for my project?

You can get a free, no-obligation quote by contacting us through our website, by phone, or via email. We’ll arrange a convenient time to visit your property, assess the scope of work, and provide a detailed estimate.

How long will my project take to complete?

The duration of your project depends on the size and complexity of the work involved. During our initial consultation, we will provide an estimated timeline. We always aim to complete projects efficiently while maintaining high standards of quality.

Do you supply the paint and materials?

Yes, we can supply all necessary paints and materials, or we can work with the products you provide. We use high-quality brands to ensure a professional and lasting finish, but we’re also happy to accommodate any specific preferences you have.

What kind of paint finishes do you offer?

We offer a variety of finishes, including matte, satin, eggshell, and gloss. We can recommend the best finish for your space based on your preferences and the room’s usage.

Can you help me choose colors and finishes?

Absolutely! We offer color consultation services to help you select the perfect shades and finishes for your space. Our goal is to create a look that reflects your personal style and enhances your home’s aesthetics.

Do you offer exterior painting services?

Yes, we do! We provide exterior painting for wooden windows and doors. We use weather-resistant paints, stains and varnishes that stand up to the elements, ensuring your exterior looks great for years to come.

What is fibreglass papering, and when should I consider it?

Fibreglass papering is a durable wall covering that reinforces surfaces and prevents cracks. It’s ideal for high-traffic areas, older homes with cracking walls, or spaces where durability is key. It can be painted over to achieve your desired look.

How do you protect my home during the painting process?

We take great care to protect your home. We cover furniture, floors, and other surfaces with protective sheeting and use painter’s tape to ensure clean lines and no damage to your property. We also clean up thoroughly after the job is complete

Are you insured?

Yes, MD Painting and Decorating is fully insured. This provides peace of mind for our clients, ensuring that both your property and our team are protected throughout the project.

Do you offer a guarantee on your work?

We stand by the quality of our work. If you’re not satisfied with the finished result, we’ll work with you to address any issues. Our goal is to maintain 100% customer satisfaction.

What payment methods do you accept?

We accept various payment methods including bank transfers and cash. Payment terms will be outlined in your quote.

Do you offer services for commercial properties?

Yes, we offer painting and decorating services for both residential and commercial properties. We understand the unique needs of commercial spaces and work efficiently to minimize disruption to your business.

What should I do to prepare my home for your arrival?

Before we begin, we ask that you remove any valuable or fragile items from the work area. We can help move larger furniture items if needed. We’ll take care of the rest, including protecting surfaces and preparing the area for painting.

How do I maintain my painted surfaces after the work is done?

To maintain the appearance of your newly painted surfaces, avoid scrubbing them for at least two weeks. After that, gently clean with a soft cloth and mild detergent. We can provide specific care instructions based on the type of paint used.

Can you work on listed buildings or properties with special requirements?

Yes, we have experience working on listed buildings and properties with specific requirements. We understand the importance of maintaining the character and integrity of such properties while providing a high-quality finish.

What are your working hours?

Our standard working hours are Monday to Friday, 8:00 AM to 6:00 PM. However, we can adjust our schedule to accommodate your needs, including evening or weekend work, especially for commercial projects.

What areas do you cover?

We work all over Staffordshire. If you’re unsure whether we cover your location, please get in touch with us to discuss your needs.

How far in advance should I book your services?

We recommend booking as early as possible to secure your preferred dates, especially during peak seasons. However, we can often accommodate last-minute requests depending on our schedule.

How can I contact you?

You can contact us via phone on 07380 798 782], by email to hello@mdpaintinganddecorating.co.uk, or through the contact form on our website. We’re happy to answer any additional questions you may have or to schedule a consultation